Shipping Policy
Effective Date: August 7, 2026
Magic by Vincent LLC is committed to processing and shipping orders as efficiently as possible while ensuring that every Product is carefully prepared for shipment.
This Shipping Policy explains how we process orders, the shipping methods we may use, what to expect after placing an order, and how shipping-related issues are handled for Products purchased directly from Magic by Vincent LLC.
Please also review our Returns, Replacements & Refund Policy for important information regarding shipping damage, lost or missing shipments, and other shipping-related assistance.
1. Order Processing Times
Magic by Vincent LLC strives to process and ship most orders within one to two (1–2) business days after payment has been successfully received.
Processing times are estimates only and are not guaranteed. Actual processing times may vary due to order volume, travel, conventions, holidays, inventory availability, product preparation, or other circumstances beyond our reasonable control.
Orders are generally processed on business days only. Orders placed on weekends or holidays will typically begin processing on the next business day.
If we anticipate a significant delay in processing your order, we will make reasonable efforts to notify you using the contact information associated with your order.
2. Shipping Methods
Magic by Vincent LLC currently offers standard shipping for Products purchased through our Website.
Unless otherwise stated at the time of purchase, we reserve the right to select the shipping carrier and service that we determine is most appropriate for your order.
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.
3. Tracking Information
When available, tracking information will be provided after your order has been shipped.
Once a shipment has been accepted by the shipping carrier, tracking updates are provided by the carrier and may not appear immediately. Tracking information may take time to become available or to update after a shipping label has been created.
Magic by Vincent LLC is not responsible for delays or inaccuracies in tracking information provided by the shipping carrier.
If you have not received tracking information within a reasonable time after your order has been shipped, or if you have questions regarding your shipment, please contact Magic by Vincent LLC and we will make reasonable efforts to assist you.
4. Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at the time an order is placed.
If you discover that the shipping address provided with your order is incorrect, please contact Magic by Vincent LLC immediately upon realizing the error. If your order has not yet been shipped, we will make reasonable efforts to update the shipping address before it is shipped.
Once an order has been shipped, we cannot guarantee that the shipping address can be changed or that the shipment can be redirected.
Magic by Vincent LLC is not responsible for delays, additional shipping charges, delivery issues, or lost shipments resulting from incorrect or incomplete shipping information provided by the customer.
5. Domestic & International Shipping
Magic by Vincent LLC ships to the United States and many international destinations. Shipping availability may vary depending on the destination and will be reflected during the checkout process.
Customers are responsible for any customs duties, import taxes, value-added taxes (VAT), brokerage fees, or other government-imposed charges that may apply to international shipments. These charges are not included in the purchase price or shipping charges unless expressly stated at the time of purchase.
International shipments may be subject to customs inspections, import procedures, or other delays beyond the control of Magic by Vincent LLC. Delivery times for international orders are estimates only and are not guaranteed.
Magic by Vincent LLC reserves the right to limit or decline shipments to certain destinations where shipping is unavailable, impractical, or prohibited by applicable law.
6. Delivery Delays
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery times may vary due to weather, customs processing, carrier delays, holidays, high shipping volumes, transportation disruptions, or other circumstances beyond the reasonable control of Magic by Vincent LLC.
Once an order has been accepted by the shipping carrier, Magic by Vincent LLC is not responsible for delays caused by the shipping carrier or other events beyond our reasonable control.
If your shipment appears to be significantly delayed, please contact Magic by Vincent LLC and we will make reasonable efforts to assist you.
7. Lost, Missing & Damaged Shipments
If your shipment is lost, missing, or arrives damaged, please refer to our Returns, Replacements & Refund Policy for important information regarding reporting deadlines, documentation requirements, eligibility, and the assistance that may be available.
If you believe you are eligible for assistance, please contact Magic by Vincent LLC within the applicable time period described in our Returns, Replacements & Refund Policy.
We will make reasonable efforts to review your request and assist you in accordance with that policy.
8. Contact Information
If you have any questions about this Shipping Policy or need assistance regarding the shipment of your order, we encourage you to contact us.
Magic by Vincent LLC
Staten Island, New York, USA
Email: shop@magicbyvincent.com
We will make reasonable efforts to respond to legitimate shipping-related inquiries as promptly as practical.
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